Professional Services
Outstanding Expertise.
We create effective processes that help clients succeed in demanding fields.
ITP brings an integrated approach, decades of experience, and next-generation resources to a diverse array . Working side by side, our market experts exchange insights to uncover new opportunities for efficiency.
Project Management
Technology, process improvement, assessment, discovery sessions; all of these types of work are executed well by strong project management. To be effective, projects needs goals, plans, status tracking, communications and the ability to remove obstacles. ITP is able to use a hybrid approach to methodologies to work best with your team for the goal.
A key driver we also support is Change Management activities and guidance. From delivering a new support system for your updated business processes or a completely new software application delivery, we have experience with the behind the scenes activities to make your project work in long term in order for leadership and your users to see the real return on investment.
Support Services
Our team has the knowledge to help operate your technology effectively. We also know business needs can change rapidly with broad ranging impacts from cross application touchpoints to end user experience. Knowing the application configuration and updates to execute is only one part of our services.
In addition to Application Support, we are able to assist in Documentation & Training, Reporting, and provide Staff Augmentation Services.
- Documentation & Training: There are ranges of documentation attached with a technology implementation; training manuals, job aids, end user training, “How To’s”. With our expertise in real world usability, our team knows how to make support documentation work for the intended audience.
- Reporting: We have ability to assist you with reporting needs. For specifics of our technology capabilities with reporting & database support, check out our Technology Consulting.
- Staff Augmentation: ITP has provided services for clients in multiple stages of technology implementation and support. When client’s need a trustworthy and experienced resource to support them and their needs in an implementation, we deliver the right person. Check out our Industries and Technology Consulting for further details on our capabilities.
Business Management Consulting
Technologies and Trends are developing more rapid than before. Our understanding of those impacts to operations can provide you with the ability to identify opportunities, adopt leading practices and transform your business. Our offerings include:
- Technology Effectiveness Assessments
- Business Process Design and Optimization
A Critical Success Factor for organizations and Public Sector is a usable & effective technology landscape. The teams at ITP have the in-depth knowledge of software applications and the “how to”, enabling successful solutions deployment. Our experiences include:
- System Implementations
- Migrations
- Upgrades
- Optimizations
- Integrations between software systems
- Database Support